AI Brand Manager

What is BrandwiseAI and what problem does it solve?
BrandwiseAI is an AI-powered platform designed for DTC brands to resolve customer inquiries instantly across email, comments, and direct messages. It provides a unified social inbox, automated moderation, and Shopify integration to automate order lookups, returns processing, refunds, and updating customer information—all from within your workflow. BrandwiseAI offers a 7-day free trial with access to all features.
Does BrandwiseAI integrate with Shopify?
Yes. BrandwiseAI seamlessly connects with Shopify to automate order lookups, process returns, issue refunds, and update customer information without leaving the Shopify platform.
Which social platforms does BrandwiseAI support for moderation and messaging?
BrandwiseAI supports Facebook, Instagram, and TikTok for social engagement management (moderation, replies, and inbox). Some platform coverage or features may evolve, as indicated by platform availability notes in the plan descriptions.
What are the Start plan features and limits?
Start Plan ($39 per month) includes:
- Connect up to 3 social media pages
- AI moderation for 5,000 comments per month
- 250 AI-generated replies per month
- AI-powered inbox
- Comment translation
- Weekly AI Insights Report
- Unlimited team members
- Platforms coming soon
- 7-day free trial
What are the Pro plan features and limits?
Pro Plan ($79 per month) includes:
- Unlimited social media page connections
- AI moderation for 10,000 comments per month
- 500 AI-generated replies per month
- AI-powered inbox for managing all interactions
- Comment translation
- Weekly AI Insights Report
- Obie - Chat
- Unlimited team member collaboration
- All Start plan features
- 7-day free trial
What about the Enterprise plan?
Enterprise Plan pricing is available on request. It offers:
- Unlimited social media page connections
- Unlimited AI moderation
- Advanced AI-generated replies
- Custom capabilities
- Priority support
- Includes all features from the Pro plan
How much do the pricing plans cost?
- Start Plan: $39 per month
- Pro Plan: $79 per month
- Enterprise Plan: pricing available on request
All plans include a 7-day free trial.
How many social pages and monthly moderation limits do Start and Pro have?
- Start Plan: up to 3 social pages connected; AI moderation for 5,000 comments per month
- Pro Plan: unlimited social pages; AI moderation for 10,000 comments per month
Is there a free trial and how long does it last?
Yes, BrandwiseAI offers a 7-day free trial with access to all features. You can cancel anytime.
Does BrandwiseAI offer migration help from another system?
Yes. Brandwise handles your entire migration to ensure no service interruptions and a smooth transition.
How does BrandwiseAI improve social engagement?
BrandwiseAI improves engagement by:
- Automated moderation that detects and hides negative, toxic, or spammy comments in real time
- AI-generated replies that use your uploaded brand information to maintain on-brand responses
- A unified inbox to manage all comments and messages across platforms
- Comment translation and weekly AI Insights Reports to inform strategy
What is Obie - Chat and is it included?
Obie - Chat is included in the Pro plan, enhancing customer interactions as part of the feature set.


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